BonusBites support

Let’s get your wallet working.

Include the restaurant name, the message shown in the app, and the approximate time the problem occurred. That helps us trace it.

Email supportsupport@bonusbites.app

A restaurant will not refresh

Open Accounts, choose the restaurant, and tap Refresh. If BonusBites asks for attention, use Reconnect to renew that restaurant session.

Gold does not appear

Open Profile → Membership and choose Restore Purchases. Apple manages billing, cancellation, renewal, and refund requests.

Delete your account

Open Profile → Delete Account. BonusBites begins removing your account and linked cloud data immediately.

Your restaurant credentials

We cannot see your passwords.

Restaurant passwords and session secrets remain protected on your iPhone. Support may ask for diagnostic details, but will never ask you to send a restaurant password or one-time code.